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Birdeye

(2 customer reviews)

₦25,956.57

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Description

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Uses

  • Birdeye is a platform that integrates business client information and manages online presence, including listings, reviews, webchat, and texting.
  • Users like Birdeye for its ease of use, the ability to consolidate multiple messaging channels, online profiles and review management, and its quick customer support response.
  • Reviewers mentioned issues with implementation, occasional disconnection with social media sites, and difficulties in navigating the extensive platform.

Pros

  • Ease of Use
  • Review Management
  • Customer Service
  • Customer Support
  • Helpful

2 reviews for Birdeye

  1. Udo –

    The support team at Birdeye is exceptional. From initial setup to ongoing support, they’ve been responsive and knowledgeable. Their training sessions are thorough and tailored to our needs, ensuring we get the most out of the platform.

  2. Livinus –

    Birdeye has transformed our customer feedback management. It’s incredibly intuitive, allowing us to collect and respond to reviews efficiently. The dashboard is user-friendly, making it easy for our team to stay on top of customer sentiment.

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